To serve our customers to the best of our ability, we offer 24/7 access to our spa help page. Here you can find assistance in initial set up, refills, general maintenance, draining, answers to common chemical questions, and solutions to a variety of spa issues. If you are unable to find the answer or solution to your issues, feel free to call us directly. We are open Monday-Saturday 10-6 and 12-5 on Sundays.
For assistance in initial fill of your Spa with the floating Chlorine System. This page gives you a walk through in filling, draining and maintaining your spa.
For assistance in initial fill of your tropic seas spa. This page gives you a walk through in filling, draining and maintaining your tropic seas spa. It is based around the @ease In-line system that comes built in and equip with our tropic seas spas. This page also addresses the initial start up of the tropic seas and basic questions that accommodate the tropic seas.
For assistance in initial fill of your spa with the use of chlorinating granules . This page gives you a walk through in filling, draining and maintaining your spa.
For solutions and answers to both chemical questions, general control panel navigating, and settings adjustments. This page also provides solutions to common spa issues such as cloudy water, green water, temperature settings stuck, jets not working, and etc.
For a breakdown of spa chemicals and descriptions on what they do. This page provides and assists in the general knowledge of the chemicals available for spas and the various things they do.