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SPA HELP

To serve our customers to the best of our ability, we offer 24/7 access to our spa help page. Here you can find assistance in initial set up, refills, general maintenance, draining, answers to common chemical questions, and solutions to a variety of spa issues. If you are unable to find the answer or solution to your issues, feel free to call us directly. We are open Monday-Saturday 10-6 and 12-5 on Sundays.

@EASE FLOATING HELP

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For assistance in initial fill of  your Spa with the floating Chlorine System. This page gives you a walk through in filling, draining and maintaining your spa.

CHLORINE

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For assistance in initial fill of  your spa with the use of chlorinating granules . This page gives you a walk through in filling, draining and maintaining your spa.

Chemical Explinations

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For a breakdown of spa chemicals and descriptions on what they do. This page provides and assists in the general knowledge of the chemicals available for spas and the various things they do.

@EASE IN-LINE HELP

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For assistance in initial fill of  your tropic seas spa. This page gives you a walk through in filling, draining and maintaining your tropic seas spa. It is based around the @ease In-line system that comes built in and equip with our tropic seas spas. This page also addresses the initial start up of the tropic seas and basic questions that accommodate the tropic seas.

COMMON SPA ISSUES

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For solutions and answers to both chemical questions, general control panel navigating, and settings adjustments. This page also provides solutions to common spa issues such as cloudy water, green water, temperature settings stuck, jets not working, and etc.

CONTACT US

We offer free in-home deck consultations throughout the Greater Seattle area including Snohomish and King counties. You can also visit us at our showroom to see our large inventory of spa hot tubs.

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DECKING submissions please see the contact us link for DECK SUBMISSIONS HERE.

Phone

425-861-8272

Email

Thanks for submitting!

OUR STORE

8567 Willows Rd NE

Redmond, WA 98052

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Email:

spas@decksandspas.com

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SHOWROOM HOURS

Mon - Fri: 10am - 6pm
​​Saturday: 10am - 6pm
​Sunday: 12pm - 5pm

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